Privacy Policy

Last updated: June 13, 2026

This Privacy Policy explains how Popfri collects, uses, and protects information when you visit popfri.com, create an account, place an order, or contact us.

Information We Collect

We collect information you provide directly, such as your name, email address, shipping address, billing details, order information, and messages sent to customer support.

We may also collect technical information such as IP address, browser type, device information, pages viewed, referring pages, and cookies or similar identifiers.

How We Use Information

• To process orders, payments, shipping, returns, and customer support requests.
• To send order confirmations, shipping updates, and service messages.
• To improve our website, product selection, security, and customer experience.
• To comply with legal, tax, fraud-prevention, and accounting obligations.

Cookies

Popfri uses cookies and similar technologies to keep the store working, remember cart/session information, measure site performance, and improve the shopping experience.

Sharing Information

We share information only with service providers needed to operate the store, such as payment processors, shipping providers, website hosting, analytics, fraud-prevention, and customer support tools. We do not sell personal information.

Data Retention

We retain order and account information for as long as needed to provide services, meet legal requirements, resolve disputes, and maintain business records.

Your Choices

You may contact us to request access, correction, or deletion of your personal information where applicable. Some order records may need to be retained for legal or accounting reasons.

Contact

For questions about this policy, contact Popfri Hong Kong Limited at hello@popfri.com.